RESEARCH PROFILE
Social informatics is the study of factors that shape ICT adoption and use. For the past 15 years my research has focused on AI. This work is complemented by applying data science in the large-scale study of uses of social media, beginning when I led a multidisciplinary team working with the on the project, analysing tweets sent during the August 2011 riots. This work continued with funding from JISC, ESRC and EU Framework 7 and in my work as a Turing Fellow, where I co-lead the .
I collaborated with Dr Alex Voss of St Andrews University and Wire Free Productions, an independent media company, on the , a weekly show covering the top 40 stories in social media.
My current AI and data science related research includes: methodologies and practices for the development of trustworthy, safe and ethical AI systems, with applications of AI in public services (e.g., healthcare), government and industry. These include decision-support tools in medical diagnostics, development of tools to assist in policy review and impact assessment, and in policy-making.
I am a Co-I on two projects funded by on AI ethics and safety, and . I am also a member of , which is developing agent-based tools for air traffic control. Recent policy-oriented projects include creating machine learning tools to assist in evidence-based policy review (in collaboration with ), systematic reviewing and in peace dialogue process management.
I was editor of the from 2004-2020. Currently, I am a member of the advisory board of the the (ADD) project, the and the .
Finally, in 2023-24 I was Lead rapporteur on , a synthesis of research on news media, AI and data governance, written for the .
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SELECTED RECENT PUBLICATIONS
- Procter, R., Rouncefield, M. (2025). Trustworthy AI: UK Air Traffic Control Revisited. UK AI Research Symposium.
- Alqazlan, L., Fang, Z., Castelle, M., & Procter, R. (2025). A novel, human-in-the-loop computational grounded theory framework for big social data. Big Data and Society.
- Procter, R., Rouncefield, M., & Tolmie, P. (2024). Everyday Diagnostic Work in the Histopathology Lab: CSCW Perspectives on the Utilization of Data-Driven Clinical Decision Support Systems. Journal of Computer-Supported Cooperative Work.
- Weiler, T., Paluch, R., Kirschsieper, D., Procter, R., Ortega Roman, D. H., Syed, H. A., ... & M眉ller, C. (2025). Negotiating Extra Work: A Reflection on Participatory Research Practices in Healthcare. In Proceedings of the 23rd Conference on Computer Supported Cooperative Work. European Society for Socially Embedded Technologies.
- Zhang, W., Gui, L., Procter, R., & He, Y. (2024). Multi-Layer Ranking with Large Language Models for News Source Recommendation. In Proceedings of the 47th International ACM SIGIR Conference on Research and Development in Information Retrieval (pp. 2537-2542).
- Bibizadeh, R., Procter, R., Girvan, C., Webb, H., & Jirotka, M. (2023). Digitally Un/Free: The everyday impact of social media on the lives of young people. Learning Media and Technology, 48.
- Procter, R., Catania, M. A., He, Y., Liakata, M., Zubiaga, A., Kochkina, E., & Zhao, R. (2023). Some Observations on Fact-Checking Work with Implications for Computational Support. Mediate workshop, International AAAI Conference on Web and Social Media, June.
- Procter, R., Rouncefield, M., & Tolmie, P. (2023). Holding AI to Account: Challenges for the Delivery of Explainable AI in Healthcare. ACM Transactions on Computer-Human Interaction, special issue on AI and healthcare.
- Procter, R. (2023). Developing Tools and Inter-disciplinary Collaboration for Digital Social Research. In W. Housley, A. Edwards, et al. (eds), Handbook of Digital Society, Sage.
- Arana Catania, M., van Lier, F., & Procter, R. (2022). Supporting peace negotiations in the Yemen war through machine learning. Data & Policy, 4.
- Tolmie, P., Procter, R., Rouncefield, M., Liakata, M., & Zubiaga, A. (2017). Microblog Analysis as a Programme of Work. ACM Transactions on Social Computing.
- Webb, H., Housley, W., Procter, R., Edwards, A., & Jirotka, M. (2017). The ethical challenges of publishing Twitter data for research dissemination. ACM Web Science Conference. Best paper award.
- Zubiaga, A., Voss, A., Procter, R., Liakata, M., Wang, B., & Tsakalidis, A. (2017). Towards Real-Time, Country-Level Location Classification of Worldwide Tweets. IEEE Transactions on Knowledge and Data Engineering.
- Tkachenko, N., Procter, R., & Jarvis, S. (2017). Predicting floods with Flickr tags. PLOS One.
- Tolmie, P., Procter, R., Rouncefield, M., Liakata, M., Zubiaga, A., Randall, D. (2017). Supporting the use of user generated content in journalistic practice. ACM Conference on Computer-Human Interaction (CHI). Best paper award.
- Wang, B., Liakata, M., Zubiaga, A., & Procter, R. (2016). TDParse-multi-target-specific sentiment recognition on Twitter. 15th Conference of the European Chapter of the Association for Computational Linguistics (EACL).
- Zubiaga, A., Kochkina, E., Liakata, M., Procter, R., & Lukasik, M. (2016). Stance classification in rumours as a sequential task exploiting the tree structure of social media conversations. Proceedings of 26th International Conference on Computational Linguistics (COLING), December, pp. 2438-2448.
- Tkachenko, N., Procter, R., & Jarvis, S. (2016). Predicting the impact of urban flooding using open data. Royal Society Open Science, 3(5), 160013.
- Zubiaga, A., Liakata, M., Procter, R., Hoi, G. W. S., & Tolmie, P. (2016). Analysing how people orient to and spread rumours in social media by looking at conversational threads. PloS one, 11(3), e0150989.
- Webb, H., Burnap, P., Procter, R., Rana, O., Stahl, B.C., Williams, M., Housley, W., Edwards, A. and Jirotka, M. (2016). Digital Wildfires: propagation, verification, regulation, and responsible innovation. ACM Transactions on Information Systems (TOIS), 34(3), p.15.
- Greenhalgh, T., Shaw, S., Wherton, J., Hughes, G., Lynch, J., Hinder, S., Fahy, N., Byrne, E., Finlayson, A., Sorell, T. and Procter, R. (2016). SCALS: a fourth-generation study of assisted living technologies in their organisational, social, political and policy context. BMJ open, 6(2), e010208.
- Procter, R., Wherton, J., Greenhalgh, T., Sugarhood, P., Rouncefield, M. and Hinder, S. (2016). Telecare call centre work and ageing in place. Computer Supported Cooperative Work (CSCW), 25(1), pp. 79-105.
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