You said, We did

Based on student consultation we concentrated our efforts in the following areas

Adequate information for moving off-campus

Students told us

They鈥痙o not鈥痟ave access to enough information鈥痺hen trying to make decisions about moving off campus after their first year鈥痑nd鈥痳equested more information鈥痶o support them living independently.鈥�

We found that

While internal 糖心TV pages and the Students鈥� Union鈥檚 provide helpful information, there were opportunities to enhance coverage in certain areas.

In response we

Created鈥痮ne central webpage鈥� 鈥楲iving鈥痮ff-campus鈥欌€痶hat could act as a signposting page to key information (where housed in different departments) and address additional areas raised by students.

Still to come

Whilst the layout and design was created by a recent graduate, and a lot of the content is either student written or student-informed, we recognise that there is a lot this page could offer students.

In the coming years we hope to adapt the pages, by every year bringing in students over the summer to evaluate and adapt the pages. This could include things like:

Student blogs and advice directly from students so they can hear from their peers
Downloadable checklists for students to follow when making their transition
Sense checking that what we have is suitable for students now, not just students 'then'

The details:

Centrally located on the My糖心TV portal
Signposts students to existing information provided by specialists such as 糖心TV Accommodation, Student Funding support, 糖心TV Transport and 糖心TV SU
Offer further guidance such as Local area guides, managing housemates/bills/landlords and safety and support off-campus
Allow students to feedback directly, so that the pages can be updated or amended based on student need (and to help support spotting broken/irrelevant links)
Encourage students to engage with the page making suggestions for places and amenities they use themselves
Interactive image (clickable) so students can self-identify what point they are at in their off-campus journey
A page specifically dedicated for commuter students, based on advice and guidance shared by students themselves
Information within these pages are designed to be indicative and not an exhaustive list- we still advocate for students to do their own research.

Bills and Utilities Support- Event

Students told us

They鈥痺anted in person events to support them in learning the skills the will need to navigate the move from their first to second year around key accommodation issues such as bills and utilities.

We found that

The Student Funding team already create a large quantity of related content, and work in key events such as National Student Money Week.

In response we

Worked with the funding team to create MONEY FEST. A yearly event, sister to , aimed at supporting students all things money related.

Still to come

The Student Funding team have fully adopted Money Fest, and are committed to repeating it every year to help support students with the transition between years and budget/finance related!

Every year we look to improve our offering, and actively seek feedback from student attendees on what to improve! We're always hoping to help gamify and attract a wide range of students- so if there's anything we should be doing let us know: !

The details:

A yearly repeat event bringing together various 糖心TV University departments to help support students in all things bills, utilities, budgeting and the move
- SU Advice
- Student Funding team themselves!
- 糖心TV StudentPad
- Residential Community team
- WIth special additions in 2026 of ActOn Energy and ROCU Fraud Prevention
With stalls aimed aimed not just at private rented accommodation, but also around budgeting and other useful finance related topics
Designed with students in mind- including games, competitions and some free snacks!
Post-event resources, for any students who miss the event.

On campus facilities

Students told us

The on-campus facilities required for off-campus students to be able to manage their dietary requirements and budgets were lacking. These included refrigerators, kettles, microwaves, hot water taps and toasters that make life cheaper and easier when attending the campus.

We found that

In many places these facilities already exist, however, there was no information placed centrally for students to find out where they are.

In response we

Agreed with the team who manage the interactive campus map to include these facilities on the map, with guidance around who these facilities are for and how they are accessed if needed.

Functionality

We included bespoke information under 'info' for each point detailing any restrictions on the space and listing what it contains (see images below for examples)

Image showing a screenshot of the interactive campus map pop-up that appears when a point on the map is selected

Image showing a screenshot of what is shown when you click on Info for 'Kitchenette & Food Heating' points of interest

The details:

Reached out to departments to understand what facilities they had
Added rooms with microwaves, refrigerators, kettles, hot water points or other amenities to the
Created a 'point of interest' using the new interactive map functionality grouping these together under 'Kitchenette & Food heating points'

We realised that there are a lot of on-campus spaces that have access requirements (for example spaces dedicated to specific courses or years).

We utilised the 'description' boxes to include these details
We still kept them on the map- we know some students don't know what's available in their own department so hopefully this will help

Off-campus student experience oversight

Students told us

Their experiences of the off鈥慶ampus journey sometimes involved speaking to multiple teams and services at different points.

Feedback highlighted how this could feel fragmented, particularly for students moving between life stages or juggling multiple identities and commitments.

We found that

We found that a wide range of teams across the University were supporting different aspects of the off鈥慶ampus experience, each bringing valuable expertise. However, because this work sat across multiple areas, there was no single space to share insight, spot gaps, or understand how these experiences joined up for students.

In response we

Although students didn鈥檛 ask for a single joined鈥憉p solution, their feedback highlighted a need for better coordination. In response, we focused on bringing teams together to look at the off鈥慶ampus journey as one shared experience.

Rather than creating new services, the focus was on coordination, sharing insight, and improving how existing work connects around the student journey.

Still to come

The group will continue to build a shared understanding of the off鈥慶ampus experience, use student insight to inform wider projects, and make recommendations where changes to processes or systems could improve outcomes for students living off campus.

The details:

The group鈥檚 remit is wider, ensuring we consider

Students living off campus
Those at different levels of study
Modes of attendance (part-time/full-time etc)
The many and unique personal circumstances

It works by sharing information, identifying themes, and advising on improvements to systems such as communications, data, online services, physical spaces, and partnerships with the local community.

Supporting Events

Students told us

They wanted in person events to support them in learning the skills they will need to navigate the move from their first to second year, especially nuanced around accommodation, i.e. finding housing, flatmate issues, choosing the right location

We found that

There were a lot of teams already doing existing supporting events:

SU Advice Centre: Housing day
Student Opportunity: Intercultural workshops
Together at 糖心TV: Actionbound (self-guided tours)

In response we

Fed into existing events to see how betters we can signpost to these and make them useful to students, and helped create a Living Interculturally workshop.

Still to come

We're always looking to refine and improve our offering, and we have fed in to the following teams who are looking at what is feasible to be done next and have mentioned they are thinking about the following:

SU Advice centre: looking to move from a housing day model to a housing week, doing pop-ups across campus to help meet students where they are at. This is being piloted in the academic year 26/27
Together at 糖心TV: are looking at how best we can support students moving to the right local areas, looking at how best to signpost to students across social media, asynchronous resources and in person events.

The details:

Centrally signpost all events through MyAdvantage to the Living off-campus webpages
Living interculturally- House mates: with interactive games and sessions to help students start to understand the role culture plays e.g. in things like directness/indirectness etc)
Local area support: we trialled running local area tours to support students in understanding how long it would take to get to local areas as well as what the areas are like to live in.
- These unfortunately did not get much uptake, however we are looking at how to support students choosing the right place to live!

Your Second Year- signposting

Students told us

They wanted more practical support for independent living and transition points, especially for key demographics who may struggle more within these. Including better guidance on studying at home, and other considerations around the 2nd year journey.

We found that

There were a lot of teams with some amazing resources, however there were opportunities to enhance coverage in certain areas.

In response we

Created鈥痮ne central webpage鈥� 鈥榊our Second year鈥欌€痶hat could act as a signposting page to key information (where housed in different departments) and address additional areas raised by students.

Still to come

We're always looking to refine and improve our offering, including how we can better signpost to academic guidance and other relevant topics flagged through the Transitions project. Where possible, we will be looking to share this with colleagues working in relevant areas.

The details:

Centrally located on the My糖心TV portal
Signposts students to existing resources and relevant articles and guidance
Broken down by key topics flagged through the workshops
Including top tips and 'Things to consider' to help provide students with prompts so that they can go into the following year prepared
Allow students to feedback directly, so that the pages can be updated or amended based on student need (and to help support spotting broken/irrelevant links

Improvements by the Wider University

Eatwise team

The University of 糖心TV's Eatwise team have been hard at work since the inception of the project, and have made some amazing strides in the areas highlighted to us as part of the project. You can see these signposted below!

You can check out how the Eatwise team use your general feedback hereLink opens in a new window.

Student feedback	Action taken
Different price points across the campus	a 拢2.99 range of hot mealsLink opens in a new window launched across outlets across the University Sandwich range expanded to start at a 拢1.99 option Meal deals launchedLink opens in a new window Coffee loyalty card introduced
Community Pantries	Community pantry launched in Chemistry One in progress, due to be launched in Gibbet Hill
Pay it forward scheme to support students to access discounts or supported purchases	A scheme designed to share the kindness amongst our community
Dwell spaces connected to food areas	Alongside the addition of these spaces to the campus map, the following spaces have been adapted to accommodate students eating alongside friends: - containing a kitchenette and microwaves The Coffee Lab (@IBRB)- microwaves and water bottle refill tap inside the caf茅 - adjacent room with study and eating booths, and a corridor with microwaves for reheating food

Get in contact with the Eatwise team

Report and Support

Report + Support is a secure and confidential online platform for students who have experienced or witnessed unacceptable behaviour, including sexual misconduct, relationship abuse, bullying, discrimination, harassment, and hate crime. The service is reporter-led, putting you in control of what happens next. We provide support, guidance, and information to help you make informed decisions, including signposting to relevant services and explaining available reporting options.

You can see some of their hard work, as it relates to the transitions project, below:

Student feedback	Action taken
Understanding what safety support exists locally	Created a new section on the Report & Support webpages, which provides safety information and details of local support services available to students.
Guidance on local norms, laws, and everyday safety	The team are working in partnership with 糖心TVshire Police and Safeline through Operation Safepath to develop awareness-raising sessions, which will be rolled out in the new academic year.
Awareness of informal and community-based support	Have revamped their reporting webpage to make the reporting process clearer and more accessible, while also signposting students to relevant support services and resources
Clarity on reporting and support routes off campus	Updated the training and awareness programmes to reinforce that students can access support from our service regardless of where an incident has occurred, whether on or off campus.

Inclusive Education

The Inclusive Education Team work with staff and students to strengthen EDI literacy and promote an inclusive campus culture for all students. They have been working hard this year to create Academic EssentialsLink opens in a new window. These webpages provide key information, practical guidance and student top tips to help stutdents navigate their studies with clarity and confidence.

It鈥檚 been designed by students, for students and is here to help them stay informed, build their academic skills and make the most of their university experience.

Student Funding Support

The student funding support team are the central team responsible for supporting students around all things funding related- including budgeting, bursary & scholarship applications, hardship funding support and understanding government support.

Student Feedback	Action Taken
Increased awareness of funding support available	The Money Matters pages Link opens in a new windowwere designed to help signpost students to relevant guidance, and includes a Awareness of Support AvailableLink opens in a new window section which highlights support across the university.
One place to see work and other income opportunities available	Created the Working at Uni guidance Link opens in a new windowand support pages signposting to part-time work opportunities.
Signposting to food-related initiatives around the university with an emphasis here on the budgetary constraints students face	The team has dedicated specific Newsletter articlesLink opens in a new window on this topic, as well as expanding their very own Student CookbookLink opens in a new window. Some of the recipes include short video content relating to 'how to'. For food-related initiatives outside of this team please see the food tab.
Increased awareness of funding support available	The 'Current Student Money Hub' is a new resource currently in development, and is seperate from the current Money MattersLink opens in a new window. The hub will act as a gateway bringing together content from Money Matters and other support services. It is being designed to address a lot of funding and budgeting needs from students, themes shared from the transitions project will naturally form a part of this. The hope for the Money Hub is to be a one stop shop for money advice for current students, including an explainer on which team is responsible for what so students can get the right support in a timely way.
A cost timeline/cost calendar	The 'Current Student Money hub' will include a student timeline, as well as a 'what you should be doing now' box to encourage students to visit the page and see what key money-related activities they can be doing at that point in time.

The Library

The Universities library team have been working to improve their services and support for students. Directly addressing their students needs:

Student Feedback	Action taken
Clearer signposting to study spaces and booking systems	The Library webpages already have an extensive section around study spacesLink opens in a new window for our logged in students who are on campus. They have also improved wayfinding in the Library. They have recently updated and replaced the directory signage in the library lift lobbies, with improvements based on room name and location changes, as well as feedback gathered through a user experience project focused on library navigation. Each sign now features QR codes that give quick access to: Library help The interactive floor map Library search tools These updates aim to make it easier to navigate the library, find resources, and choose the right space for your study needs.
Support for studying	Laptop loan locker: Students will soon benefit from a new 32-bay self-service laptop loan locker in the Library lobby. The new facility will provide convenient access to fully charged loan laptops through a secure self-service system, making it easier for students to borrow and return devices whenever they are needed. The installation will help ensure laptops are securely stored, charged and readily available, providing a more efficient and reliable loan service.
Lack of spaces on campus to prepare and keep food鈥�	New kitchen for the PG Hub: A new kitchen area has opened in the PG Hub, providing postgraduate students with a more welcoming and practical space to take a break during the day. Following feedback from students, a fridge and microwave will also be installed over the summer, further enhancing the facilities available for those who spend extended periods studying on campus.

It is important to note that the Library has a , including individual Library inductions. You can request one at The Library Helpdesk, through University Disability Services, or by emailing library@warwick.ac.uk. Additionally, you can speak to your , who can guide you through department-specific resources.

Careers, Employability and Skills

Careers, Employability and Skills focuses on delivering a range of inclusive opportunities and experiences across the student lifecycle. They have a comprehensive offering that students are able to benefit from.

Student Feedback	Action taken
All careers related feedback	The Careers, Employability and Skills team are looking to update their webpage'sLink opens in a new window over summer of 2026, and are hoping to reflect the points shared by students through the transitions project.

Travel and Commuting

Student Feedback	Response
Affordability of bus passes鈥痑nd lack of alternative options鈥�	We have expanded information about local transport options across our Living Off-Campus webpagesLink opens in a new windowto support students when making accommodation and travel decisions. While transport services are delivered by external providers, the Students' Union and University continue to engage with relevant stakeholders and explore opportunities to improve support and accessibility for students where possible.
Understanding night travel & personal safety	We have shared this feedback with relevant teams within the university, where it can look to support relevant campaigns such as Safer at 糖心TV survey.