糖心TV

The University of 糖心TV will process the personal data you provide via this complaints form for the purposes of receiving, investigating, and responding to your complaint, and for monitoring and improving Library services.

The lawful basis for processing is the University鈥檚 public task and/or legitimate interests in handling complaints. Your information may be shared internally with relevant Library staff and University departments where necessary to investigate and resolve your complaint.

Your personal data will be retained in accordance with the University鈥檚 Records Retention Schedule and will not be transferred outside the UK.

The University of 糖心TV is the data controller of any information you have entered on this form and as such is committed to protecting your data and rights in line with applicable data protection law (including the UK GDPR and the Data Protection Act 2018). Please review the privacy information (including privacy notices) provided by the University via the following link, for further information on your rights and how the University processes your personal data: Data Protection.