E-resources Service Status
Issues with Library Search or e-resources will be posted here as we find out about them - if you are experiencing a problem which is not mentioned here please contact us.
Issue with logging in with Library Search
We are aware of an issue currently affecting users when attempting to log in to Library Search. Users may receive the following Microsoft error message:
鈥淢icrosoft: You are logged out automatically because Microsoft sign-in was successful but access could not be completed. The browser could not use the sign-in cookie, which is often caused by the organisation鈥檚 security policies or browser privacy settings. Please contact your IT administrator for assistance.鈥�
We are actively investigating the issue and are following up with the relevant teams. We hope to have this resolved as soon as possible. We apologise for any inconvenience caused and appreciate your patience while we work to resolve the issue.
Resolved: Cite Them Right: Temporary block
Resolved 15/10/2025
The website Cite Them Right has been temporarily blocked in error by the University's security system.
Our IT department are aware of the issue and have confirmed that the site is safe to access. It should be accessible again soon.
Resolved: Issue with Cambridge e-resources
There is a known issue with Cambridge resources. The technical team at Cambridge are aware of it and the developers are troubleshooting the issue with urgency. We apologise for the disruption.
Please use our Library Search to check whether the resource you need is available online from alternate suppliers.
This error message may include the terms such as 'SS_failure', 'Error 500', 'Error 404' or 'Error 429'.