Upskilling
SuccessFactors upskilling sessions 鈥� thank you for taking part
As we approach the launch of our SuccessFactors enhancements, our programme of pre-go-live upskilling sessions is now coming to an end.
Since June, more than 450 colleagues have attended one or more of our online or face-to-face sessions. Alongside these sessions, our SuccessFactors Enhancements website has received more than 7,500 views, providing colleagues with access to guidance, resources and recordings of all previous sessions.
We have also delivered dedicated workshops and briefings with dozens of teams across the University, including departments with larger HR-focused teams, helping colleagues understand what is changing and prepare for the new processes.
We would like to thank everyone who has taken the time to attend a session, ask questions and engage with the changes ahead.
While we will not be running any further upskilling sessions before go-live, colleagues can continue to access recordings of all previous sessions through the SuccessFactors Enhancements website. If you would benefit from a refresher on any of the changes, we would encourage you to revisit these materials ahead of launch.
Our support and learning offer will continue beyond go-live. We will share further details in due course about additional sessions taking place across the autumn and spring terms, reflecting the areas where colleagues would benefit from further guidance and support.
Our approach to upskilling
We're reshaping how colleagues access guidance, training and support. Our approach moves away from static documents and one-off training sessions, towards a more flexible, accessible and continuously evolving model.
This reflects the wider shift enabled by SuccessFactors 鈥� simplifying processes, enabling self-service, and freeing up capacity across the People Team to focus on higher-value guidance and support.
Accessible guidance, when and how you need it
We are moving away from static guidance towards support that is available at the point of need.
Using tools such as Scribe, colleagues can access step-by-step, visual walkthroughs embedded directly within guidance pages.
This enables users to complete tasks in real time, reducing reliance on lengthy manuals and making processes easier to follow.
Structured and role-based
Alongside in-system support, we are delivering targeted training aligned to different roles.
This includes a blend of online sessions, workshops and self-guided materials, focused on the actions colleagues will carry out.
Training is practical and task-based, ensuring users build confidence before and after go-live.
Continuous improvement and support
Our approach to upskilling is ongoing. Guidance and resources will be regularly updated based on feedback and user behaviour, creating a dynamic knowledge base that evolves over time. This ensures consistent, high-quality practice across the University while enabling the People Team to focus on advice, insight and continuous improvement.
Looking for more self-directed training content?
Did you know you can access a range of free courses on LinkedIn Learning covering a range of topics including , navigating the process and . Find out how to access LinkedIn learning on the IDG website.