Current status
AmberIT status: Alert
Power Issue affecting multiple buildings 2/9/26
We experienced a power outage across parts of campus following damage to an electrical cable during works on site.
This affected multiple buildings on Main and Gibbet Hill campuses just before 12:00.
The Estates team has been working along with key suppliers to restore power.
Network switches have returned to service and we believe power is now restored.
Buildings affected earlier include:
Main Campus: AMMC, Arthur Vick, Claycroft, Bluebells, FAB, Humanities, International House, IIPSI, Jack Martin, MEC, Rootes, Nightline, Junction, Oculus, Tocil and IDL.
Gibbet Hill: Biomedical Research/Life Sciences, Maths Houses and IBRB.
AmberIT status: Alert
Multi-Factor Authentication Issue
Date: 27th August 09.25
Update 14:30
Some staff and students are experiencing issues with Multi-Factor Authentication (MFA), particularly when connecting to the VPN.
Only those who authenticate using SMS text messages or voice calls are affected.
Microsoft Authenticator has been the recommended authentication method for some time and is not affected by this issue.
If you are experiencing this problem, please contact the IDG Service Desk and we will help restore access as quickly as possible.
Please contact the IDG Service Desk for assistance. Their phone number is +44 (0)24 76573737 or you can complete the self service form -
We are sorry for any inconvenience caused.
AmberIT status: Alert
26/08/26 18:15
Multi-Factor Authentication (MFA) issue
We are currently investigating an issue affecting a small number of staff and students who need to set up their account or reset their password/MFA.
Our teams are treating this as a priority and we will provide further updates as they become available.
Update 18:50
The issue has been resolved, any further issues related to Account setup, Password or MFA resets should be reported to the
IDG Service Desk: 糖心TV.ac.uk/IDG