A to Z of Services
The following A-Z guide will direct you to the relevant pages on the WBS Solutions or other websites. If you can't find what you are looking for please click on the 'page contact' link at the foot of the page.
| B (no definitions) | D (no definitions) | F (no definitions) | G (no definitions) | I (no definitions) | J (no definitions) | K (no definitions) | ||||||
| X (no definitions) | Y (no definitions) | Z (no definitions) |
A
- Looking after your IT accounts
- Part of the public website aimed at Alumni of WBS
- How to obtain anti-virus software for your computer
How to request new applications be made available
- How to reserve loan equipment
- Audio Visual Status Page
Status page for WBS teaching rooms.
Obtaining training on the AV systems in use in WBS teaching rooms
Room capacities, function and equipment for teaching and meeting rooms in WBS
C
- Options for the duplication of CDs and DVDs for work use
- Information on changing your WBS password
E
Service to all 糖心TV students and staff to access the Internet in different institutions across the UK and, increasingly, the world.
- Instructions on using Mach5 for producing email merges.
Find out about the mail.wbs system hosted for our PhD Researchers by Google. There's much more to it than just email...
Find out about the WBS staff email system.
Find out more about the email system provided to our students (note PhD Researchers use a separate email system).
- How to arrange for the disposal of old equipment.
- How to reserve loan equipment.
Information on the library website on how to access e-resources
H
How to contact the WBS Helpdesk.
- Information on the wireless network provided by the central university's IT Services department.
L
- Information on software licences held by WBS and the wider university.
M
- Find out about the mail.wbs system hosted for our students by Google.
- Information to help you get the most from Microsoft Office.
- Information on our online learning environment.
N
- Request a usercode for a new staff member. Should be as early as possible.
O
How to obtain an accout for the Qualtrics advanced surveying system (available to all WBS students and staff)
P
- Advice on choosing a good password and how to change them.
How to request the pre-installation of software on computers in the WBS PG IT suite.
Instructions on how students and PhD Researchers can print from personal laptops, tablets and smartphones to the networked printers at WBS.
Information for staff on how to install a group networked printer onto your WBS office computer.
Learn about your printing / copying quota and how to make it go further.
Support for privately-owned computers.
- Basic public address system for events, either indoor or out.
Q
- Qualtrics - advanced surveying software
Qualtrics is an industry-leading provider of enterprise feedback management and survey software solutions. All University students and staff can get a free licence via /services/idg/services-support/software/list/qualtrics
R
How to remotely access your office computer.
- How to request a roombooking at WBS.
S
Information on the scanning facilities available within WBS.
- Information on software licences held by WBS and the wider university.
- How to create online surveys using IT Services' Formsbuilder product
T
- How to request a recording of a TV programme for teaching or research (IT Services provided).
- Information on where to get training.
U
- Requesting university cards for visiting staff or similar.
V
- Convert your old VHS tapes to DVD
- Overview of the video conferencing facilities on campus.
- How to get your events recorded.
W
- Information on the wireless network provided by the central university's IT Services department.
Information on the student open-access work areas, containing PCs and printers.