The Library » E-resources Service Status /services/library/find-resources/message/service-status/ The latest from The Library » E-resources Service Status en-GB (C) 2026 University of 糖心TV Thu, 16 Apr 2026 14:45:16 GMT http://blogs.law.harvard.edu/tech/rss SiteBuilder2, University of 糖心TV, http://go.warwick.ac.uk/sitebuilder e-resources maintenance ongoing issue resolved search Untagged The Economist: SSO enabled /services/library/find-resources/message/service-status/?newsItem=8ac672c79c8a6b56019c8b42c05d0b6a <p>We have recently moved from email address registration to single sign on for our access to <a href="https://www.economist.com/" target="_blank" rel="noopener">The Economist</a>. When accessing this resource, please enter your 糖心TV email address. If this is your first time logging in after the move to SSO, you will then be prompted to search for University of 糖心TV in an institutional list. Please select University of 糖心TV and follow the prompts with your normal university login details.</p> <p>If you experience any issues with this, please contact library@warwick.ac.uk.</p> e-resources maintenance Mon, 23 Feb 2026 16:08:00 GMT 8ac672c79c8a6b56019c8b42c05d0b6a Currently no access to Box of Broadcasts (BoB) /services/library/find-resources/message/service-status/?newsItem=8ac672c49d8bfea9019d96c0e33124df <p>There is currently no access to Box of Broadcasts. The supplier is working on this and hopes to have this resolved as soon as possible.</p> e-resources Thu, 16 Apr 2026 14:45:16 GMT 8ac672c49d8bfea9019d96c0e33124df (RESOLVED) Records missing from Library Search /services/library/find-resources/message/service-status/?newsItem=8ac672c59cd5eb0f019cd7a607c71039 <p data-start="86" data-end="279">We are aware that some records appear to have been removed from Library Search. As a result, a limited number of links in Reading Lists may no longer connect to the previously linked records. We have notified the supplier of this issue and they are currently investigating.</p> <p data-start="86" data-end="279">In the meantime, all original records remain available in the Library Classic Catalogue:</p> <p>https://webcat.warwick.ac.uk/</p> e-resources ongoing issue resolved Tue, 10 Mar 2026 12:08:00 GMT 8ac672c59cd5eb0f019cd7a607c71039 (resolved 19th February 2026) Summon slow /services/library/find-resources/message/service-status/?newsItem=8ac672c69c70cfcb019c75b21c3c2c73 <p>We are aware of issues affecting the catalogue which is making some pages unresponsive. We have reported the issue to the supplier and will provide an update as soon as possible. Apologies for any inconvenience caused.</p> e-resources Thu, 19 Feb 2026 11:38:00 GMT 8ac672c69c70cfcb019c75b21c3c2c73 Access issues with some resources "site took too long to respond. Please reload the page to try again" *Believe resolved 15.50 10.02.2026* /services/library/find-resources/message/service-status/?newsItem=8ac672c49c40937a019c4798d7f815df <p>Users have reported issues with accessing some resources. With the error message: &quot;this site took too long to respond. Please <a style="background-color: #ffffff; font-size: 1.6rem; font-family: Helvetica, Arial, sans-serif; font-variant-ligatures: normal; text-align: center;">reload the page</a> to try again&quot;</p> <p>We are currently investigating and we will provide an update once we know more.We are aware of issues with Gale Primary Sources and Oxford Troves but there may be more, In the meantime, users can access Gale Primary Sources by using the following link: <a href="https://go.gale.com/ps/dispBasicSearch.do?userGroupName=warwick&amp;prodId=GDCS">Gale Primary Sources.</a></p> <p>We are very sorry for the issues and hope to resolve the issue soon.</p> e-resources Tue, 10 Feb 2026 12:48:00 GMT 8ac672c49c40937a019c4798d7f815df (Resolved) Click and Collect fault /services/library/find-resources/message/service-status/?newsItem=8ac672c49bb6a87a019bc75ec7060a29 <p>(Resolved) Click and request service not currently working, C+C requests can be placed but not communicating to system.</p> e-resources Fri, 16 Jan 2026 15:13:00 GMT 8ac672c49bb6a87a019bc75ec7060a29 Access issues with ProQuest Ebook Central /services/library/find-resources/message/service-status/?newsItem=8ac672c49bb6a87a019bc67690810001 <p>Access to ProQuest Ebook Central has been working intermittently since Friday 16th January, with some users reporting no access due to their IP range.</p> <p><img src="/services/library/find-resources/message/service-status/proquest-ebook-central-error-message.png" alt="" border="0" /></p> <p>If you are affected by this, ProQuest have requested that you delete all existing cookies for that browser. You can do this manually, or by clicking this link:</p> <p><a href="https://ebookcentral.proquest.com/clearcookie/clearcookie.html">https://ebookcentral.proquest.com/clearcookie/clearcookie.html</a></p> <p>Once this link has deleted your Ebook Central cookies, it will redirect you to the Ebook Central landing page. After this, please try the original link to the book again and access should be restored.</p> <p>You can also try:</p> <ul> <li>Using a private/incognito browser</li> <li>Using a different browser, e.g. Chrome, Microsoft Edge, Firefox</li> </ul> <p>Additional ProQuest guide to deleting cookies: <a href="https://support.proquest.com/s/article/Deleting-Ebook-Central-Cookies-and-Cache-From-Browsers?language=en_US" style="background-color: #ffffff; font-size: 1.6rem;">Deleting Ebook Central Cookies and Cache From Browsers</a></p> e-resources ongoing issue Fri, 16 Jan 2026 11:00:00 GMT 8ac672c49bb6a87a019bc67690810001 Library Search Links error message "Header too large" /services/library/find-resources/message/service-status/?newsItem=8ac672c79bb6a593019bc16e4a56228d <p>Some users have reported issues when trying to access eResources from Library Search. Users are accessing links on Library Search but are presented with a 400 error message, stating that the <strong><em>Header is too large</em></strong>. We are very sorry about if you have experienced this issue. The service provider has been contacted and we hope to get a solution soon. In the meantime there are some workarounds that are working in most cases.</p> <p>Some quick solutions include <strong>clearing cookies</strong>, using a <strong>private browser session</strong> to access material, or to access the material from the <strong><a href="https://webcat.warwick.ac.uk/search">Classic Catalogue</a></strong>.</p> <p>Please open this post to see details on workarounds.</p> e-resources ongoing issue search Thu, 15 Jan 2026 11:33:00 GMT 8ac672c79bb6a593019bc16e4a56228d (Resolved) Links from reading lists/Talis not connecting to resource /services/library/find-resources/message/service-status/?newsItem=8ac672c49bb6a87a019bbc2671a15f1d <p>There is an outage affecting links from Talis reading lists to Library Search. Our supplier is actively working on the affected systems to restore full functionality as quickly as possible. In the meantime you can access the resource directly via Library Search. We appreciate your patience while this issue is resolved.</p> e-resources resolved Wed, 14 Jan 2026 10:56:00 GMT 8ac672c49bb6a87a019bbc2671a15f1d Cloudflare issues affecting access to some eresources /services/library/find-resources/message/service-status/?newsItem=8ac672c49a915c0d019a975dd69d1935 <p class="xmsonormal">** Update from Cloudflare: &quot;A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.&quot;</p> <p class="xmsonormal"></p> <p class="xmsonormal">We are aware of Cloudflare issues affecting access to some resources. This is a global issue as reported in some media outlets. We will update you with further news on this as soon as possible.</p> e-resources resolved Tue, 18 Nov 2025 14:28:00 GMT 8ac672c49a915c0d019a975dd69d1935